-
Matt is the best!!!
Reviewed By Harvey - Boca Raton | Traveled to Mediterranean | At Sea | At Sea
Matt Spencer of Cruises Specialists is an eleven on a one to ten scale. Great service, quality advice, good pricing and lots of extras. Most important, is the quality of his advice.
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Cruise Planning Assistance
Reviewed By Barbara - Asheville, CA | Traveled to Alaska | USA
Matt was extremely helpful. He was well familiar with all the Holland America ships and thus helped determine which dates and routes we wanted to take. He does research to ensure we take advantage of any special discounts. He responds timely to any questions or concerns.
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
Was this review helpful to you?
YES |
NO
-
awesome
Reviewed By Mary - San Clemente, CA | Traveled to Greenland
Easygoing, factful information, as well as highpoints as a must-see excursion. always reassuring in the planning and execution of the cruise. An absolute delight to work with!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
The best travel advisor
Reviewed By Greg - Vashon, WA | Traveled to Panama Canal | Panama | Central America
Working with Matt was the best.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Our awesome travel agent!
Reviewed By John - Newton, MA | Traveled to World Cruise | Other
Matt is very efficient and has wonderful travel knowledge. He is helpful in all areas of travel. It is such a relief to know that he will handle everything and that there will not be any surprises along the way.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Caribbean cruise
Reviewed By Don - Radcliff, KY | Traveled to Caribbean
Matt was great. He walked us thru the process. I would recommend him highly. The ship was great. Our whole family had a wonderful time.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Yukon and Alaska Cruise on Holland America
Reviewed By Angela - Garden City, ID | Traveled to Alaska | USA
It was a pleasure working with Matt. This was our first cruise so we welcomed his advice. We knew we wanted a land/sea tour of Alaska but were unfamiliar with the options. Matt recommended the HAL 18-day Yukon/Alaska tour. Since he had been on this tour, he was able to provide a lot of detail. He recommended the better time frames to travel and suggested excursions and dining options. He has also been on the cruise ships so was familiar with the layouts and chose a wonderful veranda room for us. We would gladly work with Matt on future trips.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Thank you Matt!
Reviewed By Pam - Jupiter, FL | Traveled to Europe
Matt is a wonderful travel agent. Although we’ve never met, Matt was so helpful in helping us sign up for our Royal Caribbean cruise. We also wanted to thank him for giving us a much appreciated monetary credit to use on board the ship.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Attention to details
Reviewed By Bobbie - Palm Springs, CA | Traveled to Italy | Europe
Matt was very responsive to my questions and emails. I would definitely use him again and so would our friends who traveled with us!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Our first cruise!
Reviewed By Kathy - Round Rock, TX | Traveled to Caribbean
Matt was referred to us by a long-time client of his, and he was very helpful. It was our first cruise, so we had lots of questions. He was very quick to respond to our many emails and answered every single question we had. He was very knowledgeable about the trip we were taking (since he'd taken the same trip many times) and he was able to make many very helpful suggestions. We will be sure to use Matt's services the next time we travel.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Matt is Wonderful!!!
Reviewed By Doris - Annapolis, MD | Traveled to Scandinavia | Europe
We have been working with Cruise Specialists for many years. The person we used to have was fine, but when they left we happened to get Matt. I am SO GLAD! He is detail oriented, he knows his stuff and he follows through. He gets answers if he doesn't know right away and I appreciate that instead of being told something wrong. I would highly recommend Matt, he won't steer you wrong and he is honest if you ask him his opinion! Thanks Matt for all your help!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Our Regent cruise
Reviewed By Renee - Mississauga | Traveled to Australia & New Zealand
It was great working with Matt Spencer. He was always prompt and attentive, and took care of our needs fully. A very pleasant and knowledgeable professional.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Wonderful!
Reviewed By Susan - Los Angeles, CA | Traveled to South America
Working with Matt is the best experience I've ever had with a travel agent. This was a 40 day cruise and I was late in booking and not sure what to do. He managed to get me a great cabin and a number of perks that I wasn't expecting such as OBC and gratuities. He found me the best insurance policy for my needs at a great price and it covered absolutely everything. He also was willing to book airfare and hotels for me but I did that myself. Gave me recommendations for shuttle services and even shore excursions! He sent me copies of everything, kept me up to date, it was the best cruise because I didn't have to worry about anything.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Seabourn Med Cruise
Reviewed By Andrew - Henderson, NV | Traveled to Mediterranean | At Sea | At Sea
Matt was very helpful with every element of this special trip: Cruise: Ship and Cabin Selection Shore Excursions - tips at each of the ports Excellent hotel selections - Barcelona, Venice and Marseille Flight - good schedule and seats locations And made sure we had the appropriate insurance for protection We recommend Matt and look forward to working with him in the future.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Another great cruise
Reviewed By Diane - Ocean Grove, NJ | Traveled to Caribbean
Matt was a pleasure to deal with! I would, and have, recommended him to others. He works to get you as many shipboard credits as he possibly can. If he is asked a question and does not have the answer, he gets back to you with the answer in a timely manner.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Silversea Asia cruise
Reviewed By Frederick - Grosse Pointe, MI | Traveled to Japan | East and Southeast Asia
Very informative and responsive. Good follow up on queries that came up as we assessed the options available.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Great cruise to Croatia, Sicily, Malta and Corfu
Reviewed By Gil - Mesa, AZ | Traveled to Croatia | Europe
Working with Matt is wonderful. He is very knowledgeable, and professional and follows up on all the details.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Great Service!
Reviewed By Gary - Vero Beach | Traveled to Rhine River | On the River | At Sea
Matt was very helpful in helping us find the right cruise for what we were looking for. He made recommendations on different cruises and was very patient helping us find what was right for us. He also helped with individual tours. We would definitely work with Matt again.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Excellent! Knowledgeable and prompt!
Reviewed By Joanne - Providence, RI | Traveled to South Pacific
Matt was excellent, knowledgeable and prompt! He responded to my questions very quickly and guided us through the travel planning really well. I highly recommend Matt, and in fact have told my friends about him!
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Best Cruise Travel Agent
Reviewed By James - Bend, OR | Traveled to Europe
Matt was very personable and informative. He followed up on his commitments. He gave us great pre cruise hotel recommendations and reservations in Prague and Amsterdam and also a side trip to Cesky krumlov in the Czech republic.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Always beyond expectations!
Reviewed By Kay - New York | Traveled to World Cruise | Other
This is not our first booking with Matt. Be it a short cruise like this last one or a world cruise with all of its questions and complications, Matt juggles it all seamlessly. Kudos!
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Viking river cruise
Reviewed By Doug - Tempe, AZ | Traveled to Europe
Matt is a real cruise professional, he knows his business and is very customer focused. I have recommended Matt to others and they are pleased with his service as well; I am sure Matt has many repeat customers.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Was this review helpful to you?
YES |
NO
-
Fun Caribbean Voyage on Holland America
Reviewed By T. Malaythong - West Sacramento, CA | Traveled to Caribbean
Efficient, thorough and accessible! You can tell Matt loves what he does and his enthusiasm for travel is contagious!
I would recommend this agent to my family and friends
Matthew Spencer responded:
Thank you! It was a pleasure working with you.
14 of 28 people found this review helpful
Was this review helpful to you?
YES |
NO