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Cruise Review
Reviewed By Andrew - Boise, ID | Traveled to Greece ~ Europe
Fantastic is the best way to describe Ellen.
I would recommend this agent to my family and friends
223 of 346 people found this review helpful
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Holland America
Reviewed By Thom - Pensacola, FLA | Traveled to Asia
Excellent. She responds promptly.
I would recommend this agent to my family and friends
194 of 335 people found this review helpful
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Princess Cruises
Reviewed By Mary Pat - Tampa, Florida | Traveled to Hawaii Island ~ Hawaii ~ USA
Efficient in making arrangements on the ship and in San Francisco. Took into account our preferences on prior travel arrangements. Good to work with.
I would recommend this agent to my family and friends
177 of 317 people found this review helpful
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South-East Asia
Reviewed By Cindy - The Villages, FLA | Traveled to Asia
The entire process of booking a cruise with Ellen was excellent and is always enjoyable.
I would recommend this agent to my family and friends
156 of 288 people found this review helpful
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First time solo traveler
Reviewed By Chas - CARMEL. Ca | Traveled to Hawaii | USA
Ellen helped me with planning my first cruise since the passing of my husband. She was very sensitive to my concerns as well as suggesting options that would make me more comfortable travelling alone. As a result
I thoroughly enjoyed my trip.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you, Louise for taking the time to review my service. It has truly been a pleasure working with you and I am so glad you had an enjoyable cruise vacation.
61 of 101 people found this review helpful
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Panama Canal
Reviewed By Michael - Green Bay, WI | Traveled to Panama Canal ~ Panama ~ Central America
She has always handled the logistics flawlessly, and we have without exception loved the cruises that she booked for us. Her advice during the planning process is so gentle that one sometimes has the impression that she isn't even offering any, but after the cruise is over we've realized that we ended up with a perfect experience.
I would recommend this agent to my family and friends
140 of 267 people found this review helpful
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Ellen the cruise agent
Reviewed By Charlie - Calgary, AB | Traveled to Japan | East and Southeast Asia
when booking Ellen always makes sure you have everything covered and lets you know of any future reductions. She is always looking out for your best options
I would recommend this agent to my family and friends
17 of 24 people found this review helpful
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It was all that we had hoped for! THANK YOU ELLEN
Reviewed By Dwayne - No Town, OK | Traveled to Quebec City | Quebec | Canada
Ellen knew details that helped us and sought answers she didn't know. We will always use her for our future cruises. BTW, Ellen start looking into the Holland 18 day to Alaska for September 2026. We'll be talking!
I would recommend this agent to my family and friends
Ellen Odd responded:
Will do! Thank you, Dwayne!
42 of 74 people found this review helpful
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Viking River Cruise
Reviewed By Mary - Memphis, TN | Traveled to Danube ~ On the River ~ At Sea
We love Ellen! She has helped us on many cruises and three more are already scheduled for the next 2 years. We have referred her to our friends and will continue to do so. We trust her judgment and experience and she has helped us in a variety of great ways as we make decisions about our travel plans. Thank you!!
I would recommend this agent to my family and friends
137 of 264 people found this review helpful
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Awesome 32 day South Pacific Cruise on Princess
Reviewed By bcrv - Yuma, AZ | Traveled to South Pacific
Ellen is an excellent TA, she has a great attention to detail and is always very responsive. She also keeps an eye out for lower prices or better perks and we appreciate that.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you Belinda!
41 of 79 people found this review helpful
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S. America
Reviewed By Louise - Round Rock, TX | Traveled to South America
Hi Everything was great and I loved this trip
I would recommend this agent to my family and friends
129 of 255 people found this review helpful
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Love cruising
Reviewed By Nina Pearcy - Chehalis, Washington | Traveled to Alaska | USA
I have recommended Ellen to family and friends several times, she is FANTASTIC.
I would recommend this agent to my family and friends
10 of 18 people found this review helpful
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wonderful cruise to Alaska
Reviewed By AgentFan123 - Sunnyside, WA | Traveled to Alaska | USA
Ellen was very helpful in getting us on the kind of cruise we wanted. If she wasn't available when we called, she always called back in a timely manner. Her explanations about the cruise gave us good information. Her scheduling of the two excursions we took were exactly what we wanted. Our verandah room was perfect. We appreciated the $100 onboard credit from Cruise Specialists and the surprise onboard $25 shopping gift! Ellen suggested we sign up for the evening dinning room at a table of six. We did that one evening and decided we much preferred doing the evening buffet in the Lido Market so we could eat with a variety of people. We are both extroverts and enjoy meeting new people so that suited us best. Ellen would not have known that about us.
I would recommend this agent to my family and friends
25 of 48 people found this review helpful
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Norway fjords cruise
Reviewed By Ed - Boise, ID | Traveled to Scandinavia | Europe
Fantastic! Ellen is always looking out for us, often saving us money, and keeping us up to date in our trip planning. Ellen deserves a 20 out of a possible 10. We highly recommend her for your future cruises.
I would recommend this agent to my family and friends
8 of 15 people found this review helpful
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Peru and Galapagos
Reviewed By Merrill - Larkspur, CA | Traveled to Galapagos Islands | Ecuador | South America
Ellen was amazing, she planned all facets of our trip and everything went as planned. Very helpful and even called us in Peru to ask how things were going.
I would recommend this agent to my family and friends
7 of 14 people found this review helpful
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Alaska
Reviewed By Kate - Aurora, CO | Traveled to Alaska | USA
Ellen is very professional and competent. Helped me with my trip from start to finish. Usually had to leave a message, but she always got back to me in a timely manner. Very easy to work with.
I would recommend this agent to my family and friends
6 of 12 people found this review helpful
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Ellen Odd cruise consultant with Cruise Specialists
Reviewed By Mary - Dover, DE | Traveled to Australia & New Zealand
it's a joy to work with Ellen. She is prompt, thorough, dependable in handling all the details, and is always helpful.
I would recommend this agent to my family and friends
5 of 11 people found this review helpful
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Ellen Odd
Reviewed By Barb - Dallas, TX | Traveled to World Cruise | Other
Ellen did an outstanding job of giving us information and following thru with all the necessary documents, answering our questions and in general making us feel assured. We also very much appreciated Cruise specialists gift for on board credit. We used it towards our tip for the crew.
I would recommend this agent to my family and friends
6 of 13 people found this review helpful
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Excellent!
Reviewed By Mark - Birmingham, AL | Traveled to Caribbean
She really followed up to make sure everything was smooth sailing.
I would recommend this agent to my family and friends
6 of 13 people found this review helpful
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World cruise
Reviewed By Stan - Gainesville, GA | Traveled to World Cruise | Other
Ellen was always there with help for me booking my first world cruise.
I would recommend this agent to my family and friends
6 of 13 people found this review helpful
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Outstanding
Reviewed By Linda - Scottsdale, AZ | Traveled to Greece | Europe
Ellen has been our cruise representative for many years. Always very attentive and helpful. She is great.
I would recommend this agent to my family and friends
6 of 13 people found this review helpful
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Totally Amazing and Surprising
Reviewed By NA - Sunnyside, Washington | Traveled to Alaska | USA
Fantastic on all levels! Ellen Odd was so informative, warm, and fun!
I would recommend this agent to my family and friends
26 of 53 people found this review helpful
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Ellen always delivers
Reviewed By Ron - Cocoa Beach, FL | Traveled to Douro River | On the River | At Sea
I have been dealing with Ellen as my primary cruise consultant for over 10 years and after 31 cruises I am very satisfied.
I would recommend this agent to my family and friends
5 of 12 people found this review helpful
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Our Panama Canal cruise
Reviewed By Michael - Boston, MA | Traveled to Panama Canal | Panama | Central America
Certainly not one to ever push a client in any particular direction, Ellen has arranged four cruises for us over the past 15 years: two on Regent, one on Disney (our specific choice to be part of a family group) and one on Crystal . She has always handled the logistics flawlessly, and we have without exception loved the cruises that she booked for us. Her advice during the planning process is so gentle that one sometimes has the impression that she isn't even offering any, but after the cruise is over we've realized that we ended up with a perfect experience.
I would recommend this agent to my family and friends
5 of 12 people found this review helpful
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River Cruise
Reviewed By Dawn - Staton Island, NY | Traveled to Danube | On the River | At Sea
Ellen was absolutely phenomenal to deal with, always there with answers when I needed them and made things as seamless as possible!
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you so much!
5 of 12 people found this review helpful
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HAL cruise
Reviewed By Nina - Chehalis, Wash. | Traveled to Baja ~ Baja California Sur ~ Mexico
Ellen is always so helpful and has helped me a lot over the years.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you, Nina! I'm so happy to work with you!
71 of 144 people found this review helpful
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HAL WORLD CRUISE
Reviewed By Maria - Indio, CA | Traveled to World Cruise | Other
Ellen Odd is an excellent professional travel agent who knows her product and an excellent listener. I recommend her frequently to my friends.
I would recommend this agent to my family and friends
5 of 13 people found this review helpful
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Ellen at Cruise Specialists
Reviewed By Henry - Carmel, CA | Traveled to Tahiti | French Polynesia | South Pacific
She was excellent; very friendly, professional and knowledgeable! Highly recommend
I would recommend this agent to my family and friends
5 of 13 people found this review helpful
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We love the cruise!
Reviewed By Demanding Client - Estes Park, Colorado | Traveled to Anchorage | Alaska | USA
Ellen was amazing. I had no idea when we booked the cruise six months ago how much follow-up she would provide. She was a huge part of our wonderfully positive experience.
I would recommend this agent to my family and friends
30 of 63 people found this review helpful
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Holiday Cruise
Reviewed By Carol - Indio, CA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Ellen was helpful and responded to emails. She tried to help get a lower fee with Holland America.
I would recommend this agent to my family and friends
131 of 265 people found this review helpful
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Finding the best cruise for us
Reviewed By PhilM - Seattle | Traveled to Alaska | USA
Ellen has helped us with two cruises, a river cruise in Europe and an ocean cruise in the US. She helped us to filter through all of the options to quickly come up with several comparable cruises that fit our needs, then quickly completed the booking and obtained and completed our travel insurance purchase. Between the booking and the cruise, Ellen kept us up to date on requirements from the cruise line and getting our documents in order.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you so much Phil! Great to work with you too!!!
19 of 42 people found this review helpful
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Ellen is wonderful!
Reviewed By Jeff - Aurora, CO | Traveled to Rhine River ~ On the River ~ At Sea
Ellen booked our river cruise to Europe. She was very helpful as it was our first river cruise.
I would recommend this agent to my family and friends
130 of 264 people found this review helpful
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HAL cruise
Reviewed By Ellen Odd - Chehalis, Washington | Traveled to Cabo San Lucas | Baja California Sur | Mexico
I have worked with Ellen for about 30 years and have followed her when she changes offices, she is wonderful, caring and gives us excellent service. She is #1 in my opinion.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you so much, Nina!
36 of 78 people found this review helpful
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My birthday present to me!
Reviewed By No nickname - Parkland Florida | Traveled to Boston | Massachusetts | USA
I had a good time! Could have been better if I had been more aware of the size of the ship, the amount of people aboard & all the children! Most people’s attire was less than casual! To be perfectly honest, I was shocked! The ships crew were attentive, friendly & respectful! Every night for dinner, my girlfriend and I dressed nicely-not over the top but certainly nicer than old shorts & sloppy tee shirts! The servers remarked how pleasant it was to
see us dressed nicely & neatly! The food was very good! The excursions were interesting & informative! Huge disappointment with the St John excursion! Not much to see & experience! Would have been much happier with Providence! The explanations about the excursions were not entirely true! They were very flowery in order to sell the tour but were not entirely honest! In spite of the above, I enjoyed myself but would rethink taking another cruise!
I would recommend this agent to my family and friends
20 of 48 people found this review helpful
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Fantastic trip, fantastic service!
Reviewed By SeattleLisa - Seattle, WA | Traveled to Hakodate | Japan | East and Southeast Asia
Ellen Odd is a super-responsive travel agent. I booked a 19 night cruise on the Cunard Queen Elizabeth from Yokihama, Japan to Seattle and we communicated over many months. She never failed to respond to my emailed questions promptly, and completely explained all the details. All her communications were excellent! I have already recommended her to several friends.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you, Lisa!
21 of 50 people found this review helpful
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Holland America Caribbean
Reviewed By Charlie - Calgary, Alberta | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Ellen and her staff were very efficient ! Great service !
I would recommend this agent to my family and friends
138 of 284 people found this review helpful
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Spectacular Alaska journey.
Reviewed By Alaska Hiker - Shoreline, WA USA | Traveled to Juneau | Alaska | USA
Booked trip with Ellen around February. All documents and notifications received promptly. All correspondence handles very efficiently.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you, Steve!
28 of 65 people found this review helpful
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Prinsendam Cruise
Reviewed By Tim - Denver | Traveled to South America
Always working on your behalf -- would not consider anyone else. Confident in accepting her advice.
I would recommend this agent to my family and friends
137 of 283 people found this review helpful
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Oceania
Reviewed By Pat - Sacramento, CA | Traveled to Europe
No problems. She is capable and articulate.
I would recommend this agent to my family and friends
137 of 284 people found this review helpful
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Great Trip
Reviewed By John - Indian Wells, CA | Traveled to Scandinavia ~ Europe
Great. Got back to me with answers very quickly. Enjoyed all the perks from Ellen and a Cruise Specialists while on the cruise. Thank you
I would recommend this agent to my family and friends
127 of 264 people found this review helpful
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Viking river cruise
Reviewed By Beth - Albuquerque, NM | Traveled to Nile River | Egypt | Africa
We love Ellen! She has helped us on many cruises and three more are already scheduled for the next 2 years. We have referred her to our friends and will continue to do so. We trust her judgment and experience and she has helped us in a variety of great ways as we make decisions about our travel plans. Thank you Ellen!!
I would recommend this agent to my family and friends
6 of 24 people found this review helpful
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Great trip!
Reviewed By Travel2025 - Coweta, Oklahoma | Traveled to Quebec City | Quebec | Canada
We had a great time with longtime friends. No problems with the trip. Agent was very thorough in providing plenty of information.
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you, Tammy!
25 of 63 people found this review helpful
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2nd time with this itinerary
Reviewed By Kent - Oxford md | Traveled to Budapest ~ Hungary ~ Europe
Great. Very responsive
I would recommend this agent to my family and friends
Ellen Odd responded:
Thank you, Kent. It is a pleasure working with you.
64 of 142 people found this review helpful
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Western Caribbean & Cuba
Reviewed By George - Beverly Hills | Traveled to Caribbean
Great. She pulled my records up so only had to tell her which trip I was interested in. She asked necessary questions and things done in short order to our satisfaction
I would recommend this agent to my family and friends
126 of 272 people found this review helpful
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Grand Cruise
Reviewed By Henry - Atlanta, GA | Traveled to South America
She was excellent; very friendly, professional and knowledgeable! Highly recommend
I would recommend this agent to my family and friends
156 of 339 people found this review helpful
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