Diane Ritchey

• Wonderful Agent!

  Reviewed By Candace - Cincinnati, OH | Traveled to Mediterranean
  My husband and I have used Diane as our crusie travel agent for several years. she is always helpful and responsive to whatever our needs or requests are. She is very knowledgeable about cruising and all the ins-outs of what makes a great cruise experience.
  I would recommend this agent to my family and friends
  115 of 199 people found this review helpful
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• Recommend this travel agent

  Reviewed By Gerald - Poquoson | Traveled to Mediterranean
  Diane Ritchey is a delight to work with. She helps select a cruise that matches your style. Diane pays attention to detail and follows up to ensure a seamless vacation. She is pleasant and takes the time to get to know you as a person. I highly recommend working with Dianevon your next cruise vacation.
  I would recommend this agent to my family and friends
  117 of 207 people found this review helpful
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• only one glitch

  Reviewed By Angela - Irving, TX | Traveled to Canada
  She has been wonderful to work with...very knowledgeable. Seems she is very busy and has had some computer and phone issues but she handled it well Our cruise had an itinerary change and she and I were never notified, luckily Viator was wonderful to switch and not charge us extra
  I would recommend this agent to my family and friends
  106 of 185 people found this review helpful
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• Awesome cruise travel agent!

  Reviewed By Joseph - Wilmington | Traveled to World Cruise
  Diane is easy to work with. She pays careful attention to detail. Diane knows our preferences after working with her for 10 years. She is knowledgeable of all cruise lines and recommends based on what she knows about my husband and me. Diane is personable and friendly and a pleasure to work with!
  I would recommend this agent to my family and friends
  115 of 210 people found this review helpful
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• Expert, Efficient, and Personable

  Reviewed By Susan L. - Florida | Traveled to South America
  I’ve been with Diane for several years and can honestly say that she’s fantastic. Answering emails or phone calls, she’s always on top of things. She makes herself available even when she’s not ‘on the clock’. LOVE HER!!!!!
  I would recommend this agent to my family and friends
  102 of 184 people found this review helpful
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• Review Your Advisor

  Reviewed By Vincent - Oceanside | Traveled to Mediterranean
  Diane is fantastic to work with. She is so willing to bend over backwards to see that everything goes the way it should . We couldn’t ask for a better Advisor. Diane is always available and if not at the time we call, we leave a message for her to call us and she does call us back before the end of the day. We couldn’t ask for a more conscientious person. We were on a cruise and I emailed her a challenge we were having with gratuities and she took care of it immediately. So she doesn’t just help before we go, she even assists while we are on vacation. She is like a best friend who really cares, it’s not just her job, she genuinely cares. Love her dearly. She deserves a ten fold raise.
  I would recommend this agent to my family and friends
  108 of 197 people found this review helpful
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• Cathay pacific

  Reviewed By Ilse - Seattle | Traveled to Japan
  Absolutely the best,
  I would recommend this agent to my family and friends
  107 of 196 people found this review helpful
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• 32-day South Pacific Cruise to Australia/New Zealand

  Reviewed By Russell - Mississauaga | Traveled to South Pacific
  Working with Diane was fine. She was responsive to our questions along the way.
  I would recommend this agent to my family and friends
  93 of 168 people found this review helpful
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• Agent

  Reviewed By Bonnie - Tucson, AZ | Traveled to Europe
  Have usd her for many years and she k'nows everything I need when i travel
  I would recommend this agent to my family and friends
  100 of 183 people found this review helpful
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• Pleasure working with Diane

  Reviewed By Peter - Austin | Traveled to Panama Canal
  This is the second time we have using Diane Ritchey and Cruise Specialist. She is very helpful and a pleasure to work with. Also, even if she is not available immediately She is always quickly gets back to us when we have questions. The staff at Cruise Specialist are always pleasant, easy to work with and very knowledgeable. I highly recommend Diane and plan to continue to use her for our next cruise.
  I would recommend this agent to my family and friends
  99 of 182 people found this review helpful
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• Cruise Specialist

  Reviewed By Donna - Phoenix | Traveled to Alaska
  Very good. She is competent and efficient.
  I would recommend this agent to my family and friends
  102 of 188 people found this review helpful
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• Trip review

  Reviewed By Garry - Sacramento, CA | Traveled to Europe
  We have worked with Diane many times in the past.  I guess that says a lot about how much we like her.  she is very through and pays close attention to all the details.
  I would recommend this agent to my family and friends
  103 of 192 people found this review helpful
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• Great Help

  Reviewed By Darline - Hilton Head Island, SC | Traveled to Mediterranean
  Diane is helpful and prompt with replies. When I have a question she either has the answer or gets it for me quickly. She is always pleasant.
  I would recommend this agent to my family and friends
  107 of 200 people found this review helpful
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• Regent SE Asia

  Reviewed By Mathew - Jupiter, FL | Traveled to Japan
  Great! Diane is very responsive and we feel she has our best interests in mind when she makes recommendations.
  I would recommend this agent to my family and friends
  93 of 172 people found this review helpful
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• Positive

  Reviewed By Jessica - Scottsdale | Traveled to South America
  Excellent always prepared knowledgeable courteous and reliable
  I would recommend this agent to my family and friends
  96 of 178 people found this review helpful
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• Rocky Mountaineer

  Reviewed By R William - Myrtle Beach | Traveled to Canada
  Very responsive and helpful
  I would recommend this agent to my family and friends
  97 of 181 people found this review helpful
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• LeRoy and Vialula's excellent adventure

  Reviewed By Evandro - Miami Beach | Traveled to Tahiti
  Diane was always easy to approach, She always either had an answer or was quick to reply when she learned the answer. Most of the time she had the problem solved before we had asked about it.
  I would recommend this agent to my family and friends
  96 of 180 people found this review helpful
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• JOB

  Reviewed By Gaylen - Ocala | Traveled to Trans-Atlantic
  She knows how to get things done without any hesitation and keeps me on top of everything
  I would recommend this agent to my family and friends
  101 of 190 people found this review helpful
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• Our advisor

  Reviewed By Larry - Woodinville | Traveled to Canada
  Fantastic! Diane is and has to be a Miracle Worker so much of the time. I will ask her to put together things sometimes well in advance and other times at the last minute and she always comes through for me.
  
  I would recommend this agent to my family and friends
  62 of 113 people found this review helpful
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• Our cruise to Cuba

  Reviewed By Bernard - Tampa, FL | Traveled to Europe
  Diane was absolutely excellent! She was responsive, made great suggestions and helped us think through all of the elements of the trip. She became a very valued asset to our process, and became a friend. I've worked with other travel agents before and Diane surpassed all of my expectations in terms of service and going over and beyond. We will definitely use her again and recommend her to friends and family members.
  I would recommend this agent to my family and friends
  106 of 201 people found this review helpful
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• singapore to sydney

  Reviewed By Melford - Middleton | Traveled to Japan
  Excellent, as always
  I would recommend this agent to my family and friends
  99 of 187 people found this review helpful
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• Diane Knows Cruises!

  Reviewed By Blake - Murrieta | Traveled to World Cruise
  We have worked with Diane on many cruises and she always does a great job of handling all the details to make sure our cruise is successful. We are very happy to have her as our main travel agent.
  I would recommend this agent to my family and friends
  92 of 173 people found this review helpful
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• Baltic

  Reviewed By Joellen - Prescott, AZ | Traveled to Baltic
  Awesome as always
  
  I would recommend this agent to my family and friends
  67 of 124 people found this review helpful
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• From booking to cruising!

  Reviewed By Calvin - Green Bay, WI | Traveled to Europe
  It was a pleasure working with Diane. She was very helpful and our trip went off without any hitches. Our travel packet was efficient and the trip Was everything and much more than we expected!! I would highly recommend Diane.
  I would recommend this agent to my family and friends
  102 of 194 people found this review helpful
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• None

  Reviewed By Alan - Saint Petersburg, FL | Traveled to Alaska
  She's very friendly and fun to work with!
  I would recommend this agent to my family and friends
  102 of 194 people found this review helpful
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• Great travel Advisor

  Reviewed By Sherry - Thousand Oaks | Traveled to Caribbean
  Couldn't be better. Attentive, informed and most friendly
  I would recommend this agent to my family and friends
  100 of 190 people found this review helpful
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• OUR VERY SPECIAL TRAVEL AGENT

  Reviewed By Myrthel - Boca Raton, FL | Traveled to Europe
  Working with and planning trips with Diane is a very special time. We have planned many many special trips with her. We start with a plan and everything always seems to work to be a very super vacation. My questions always have answers and they are in a short period of time. We have never met in person but we will always be happy with the work she has done for us. Thanks Diane
  I would recommend this agent to my family and friends
  102 of 194 people found this review helpful
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• Personal Service for cruising

  Reviewed By Lexa - Lumberton | Traveled to Mediterranean
  I have uesd Diane for many years and she is always a step ahead of what I need ! Knows what size ship I want and can always find one !!!
  I would recommend this agent to my family and friends
  95 of 181 people found this review helpful
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• Held our hands!

  Reviewed By Barry - Green Bay, WI | Traveled to Scandinavia
  We are more tourists than trek travelers. We need all the help we can get. Diane did an outstanding job as usual. She made sure that all the fine details were addressed so that we had to do was just travel.
  I would recommend this agent to my family and friends
  101 of 193 people found this review helpful
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• Super travel agent!

  Reviewed By Nathan - Indio, CA | Traveled to Galapagos Islands ~ Ecuador ~ South America
  Special, great travel agent. We have used Diane for our cruise bookings for years. Definately recommend Diane!
  
  I would recommend this agent to my family and friends
  65 of 122 people found this review helpful
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• A Week in Ireland and A Week in Scotland

  Reviewed By Lise - Columbia, SC | Traveled to Ireland ~ Europe
  She's great. Always on top of things.
  I would recommend this agent to my family and friends
  82 of 156 people found this review helpful
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• Voyage of the Vikings

  Reviewed By Gloria - Columbus, OH | Traveled to Norway ~ Europe
  Diane did a wonderful job for us. It was our first time with Cruise Specialist and the first time with a hosted voyage. Our hosts Henk and Lucia took care of everything on board the ship. We hope to travel again with Cruise Specialists and will highly recommend you to all our friends. Diane is very professional, knowledgeable, and attentive to details. Thanks for a great trip!!
  I would recommend this agent to my family and friends
  85 of 162 people found this review helpful
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• Diane

  Reviewed By Alex - Austin, TX | Traveled to Scandinavia ~ Europe
  She was knowledgable about my travel destination
  Working with this agent was convenient and easy
  The agent provided added value in the planning process
  
  I would recommend this agent to my family and friends
  83 of 158 people found this review helpful
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• Amazon Cruise

  Reviewed By Harry - Denver, CO | Traveled to Japan
  Diane is a true professional. Easy to work with and very responsive to our needs
  I would recommend this agent to my family and friends
  98 of 188 people found this review helpful
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• Working with Diane Ritchey

  Reviewed By Terri - Indian Wells | Traveled to World Cruise
  Diane Ritchey continues to be a 1st Class cruise adviser.  BOTTOM LINE....SHE IS THE BEST!!! and oh so knowledgeable
  I would recommend this agent to my family and friends
  95 of 182 people found this review helpful
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• Gem of a Travel Agent

  Reviewed By Rebecca - Rolling Hls Estates, CA | Traveled to Iceland
  Always responsive, always kind and considerate and always a hard worker to assure our cruises are perfect. We have been planning trips with Diane for many years now and are never disappointed.
  I would recommend this agent to my family and friends
  99 of 190 people found this review helpful
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• My travel agent

  Reviewed By Helen - Santa Rosa | Traveled to South America
  Terrific. Very easy to talk with about any concerns you have about your travel plans.
  I would recommend this agent to my family and friends
  92 of 177 people found this review helpful
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• Diane Ritchey

  Reviewed By Roy - Indianapolis, IN | Traveled to Greece
  Diane Ritchey Is easy to work with. She is very friendly, on top of things and goes out of her way to be helpful I have recommended her to many of our cruising friends and they think she is great too. .
  I would recommend this agent to my family and friends
  89 of 171 people found this review helpful
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• My Viking Ocean Cruise

  Reviewed By Adelia - Vernon Rockville | Traveled to Europe
  Wonderful. She is very personable, friendly and patient with all my questions. She will find the answer if she doesn't know it. I don't know how many times I've emailed or called about something and she will answer me or call me back every time. She even let's me know when she will be out of the office and who to contact if I need help. She even apologizes when she doesn't get back to me quickly when she got sick. I've been using her for years and will continue to do so.
  I would recommend this agent to my family and friends
  100 of 193 people found this review helpful
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• positive experience

  Reviewed By Sheri - Hilton Head Island, SC | Traveled to World Cruise
  Diane went out of her way to insure that our trip was optimal which included a pre-cruise stay. As usual there were zero mistakes when working with Cruise Specialists as they have a high level of expertise. Diane responds to any inquiry promptly and with attention to detail
  I would recommend this agent to my family and friends
  90 of 173 people found this review helpful
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• Alaska

  Reviewed By Sylvia - Jupiter, FL | Traveled to Alaska
  Very pleasant and easy....
  I would recommend this agent to my family and friends
  94 of 181 people found this review helpful
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• Detailed Planning and Insights

  Reviewed By Daryl - Hilton Head Island, SC | Traveled to Mediterranean ~ At Sea ~ At Sea
  I contacted Diane while trying to decided between several different trips. She helped me weigh my options from both the price-point perspective, and based upon additional insights into the different cruise lines and ships and their respective ‘shipboard cultures’. Once we settled on a cruise, she helped to arrange all of the details for an amazing trip from start to finish. I look forward to working with Diane to plan future adventures.
  
  I would recommend this agent to my family and friends
  60 of 114 people found this review helpful
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• Great advisor!

  Reviewed By Sailor1 - San Francisco, CA | Traveled to World Cruise ~ Other
  Diane is always available and will call back very quickly if she’s busy. She usually has the answer or will find the answer quickly. She is very kind and cares about your trip.
  I would recommend this agent to my family and friends
  64 of 122 people found this review helpful
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• YOU ASKED

  Reviewed By Melonie - Brooklyn, NY | Traveled to Panama Canal
  Been working with her for ages and always accomodating to all my requests Sometimes when I call she has a phone in her ear already but returns calls asap
  I would recommend this agent to my family and friends
  94 of 182 people found this review helpful
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• Cruises

  Reviewed By Onesime - Vista | Traveled to Mediterranean
  Very pleasant. Courteous and professional
  I would recommend this agent to my family and friends
  93 of 180 people found this review helpful
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• Fred

  Reviewed By Betty - Indio, CA | Traveled to Caribbean
  It went easy, and she was thorough
  I would recommend this agent to my family and friends
  89 of 172 people found this review helpful
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• advisor review

  Reviewed By Kenneth - Bonita Springs | Traveled to World Cruise
  Great ! Prompt, well-informed, trust-worthy professional
  I would recommend this agent to my family and friends
  96 of 187 people found this review helpful
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• My agent Diane

  Reviewed By Logan - Sun Lakes | Traveled to Europe
  She knows what I need
  I would recommend this agent to my family and friends
  95 of 185 people found this review helpful
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• Great service

  Reviewed By Ron - Los Angeles | Traveled to Europe
  Diane was great....informative, responsive, had patience with us, and all around helpful. She has helped us with two cruises and will help with more.
  I would recommend this agent to my family and friends
  83 of 161 people found this review helpful
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• Alaska cruise

  Reviewed By Henry - Seattle | Traveled to Alaska
  Great to work with!
  I would recommend this agent to my family and friends
  97 of 190 people found this review helpful
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• Rewarding

  Reviewed By Randall - Redmond, WA | Traveled to Alaska
  Excellent and very comfortable
  I would recommend this agent to my family and friends
  88 of 172 people found this review helpful
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• Mexican Riviera on Holland.

  Reviewed By Molly - Coral Gables, FL | Traveled to Mexico
  We have planned multiple cruises thru Diane. She is excellent in making sure all goes well. She is prompt in getting back to you and readily answers all questions.
  I would recommend this agent to my family and friends
  98 of 192 people found this review helpful
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• Easy to work with

  Reviewed By Hannelore - Breckenridge | Traveled to Europe
  Diane is very helpful in the planning stages and gust us the flights and ships we need.  She keeps us up to date on all schedule changes and crticial sign up dates
  I would recommend this agent to my family and friends
  93 of 182 people found this review helpful
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• Hawaii on Holland America

  Reviewed By Georgia - Beverly Hills, CA | Traveled to Hawaii
  Excellent, she is always willing to go the extra mile when necessary.
  I would recommend this agent to my family and friends
  90 of 176 people found this review helpful
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• A professional and a pleasure

  Reviewed By Gary - Miami, FL | Traveled to Trans-Atlantic ~ Other
  Many thanks to Diane for planning our crossing on Oceania’s Riviera from Barcelona to Miami. The transactions were a little tricky this time as we were traveling for 2 months before taking the crossing. Our documents had to reach us not at our home address but en route. It did. We have worked with Diane several times before. She has been very professional answering any question we had and giving a clear answer. She is also very personable. We look forward to working with her in the future.
  I would recommend this agent to my family and friends
  90 of 176 people found this review helpful
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• Silversea

  Reviewed By Col. Warren - Texas | Traveled to Alaska ~ USA
  I have used Diane for years and she has always been top notch agent I can always depend on her to keep me advised and take care ofall my requests
  I would recommend this agent to my family and friends
  89 of 174 people found this review helpful
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• River Cruise

  Reviewed By Brandy - Bellevue | Traveled to Douro River ~ On the River ~ At Sea
  Diane is a true professional, responsive, and looks out for your well being.
  
  I would recommend this agent to my family and friends
  56 of 109 people found this review helpful
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• Would Never Use Anyone Else!

  Reviewed By Rudolf - Phoenix, AZ | Traveled to Indonesia ~ East and Southeast Asia
  Diane knows her stuff. She is on top of things. She is the cruise guru. Wonderful and easy to talk to and work with. We have used her services for several years and can't imagine ever swapping her for anybody else?
  
  I would recommend this agent to my family and friends
  66 of 129 people found this review helpful
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• Special adviser

  Reviewed By Celia - Raleigh | Traveled to Caribbean
  Very easy. She is prompt and efficient.
  I would recommend this agent to my family and friends
  91 of 179 people found this review helpful
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• Greece cruise

  Reviewed By Warren - Durham, NC | Traveled to Greece ~ Europe
  excellent she always helped me
  
  I would recommend this agent to my family and friends
  62 of 122 people found this review helpful
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• Always Dedicated

  Reviewed By Mary - Beverly Hills | Traveled to Mediterranean ~ At Sea ~ At Sea
  EXCELLENT! Diane is always working for her client. She is friendly and fun to work with. She has been doing my cruise plans now for 5 or more years. She is aware of things about cruising that I had never considered!
  I would recommend this agent to my family and friends
  87 of 172 people found this review helpful
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• Advisor review

  Reviewed By Delbert - Atlanta, GA | Traveled to Mexico
  excellent. Very responsive
  I would recommend this agent to my family and friends
  95 of 189 people found this review helpful
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• Caribbean

  Reviewed By Geraldine - San Diego, CA | Traveled to Caribbean
  She was on the b all, very helpful and prompt, got our boarding passes to us without asking for them.
  I would recommend this agent to my family and friends
  90 of 179 people found this review helpful
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• Alaska

  Reviewed By Lou - Bar Harbor, ME | Traveled to Alaska ~ USA
  She is an outstanding person to work with
  I would recommend this agent to my family and friends
  81 of 162 people found this review helpful
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• She Is Amazing!

  Reviewed By Kim - White Plains | Traveled to Mediterranean
  Diane can do anything.  She saved the trip for us!
  I would recommend this agent to my family and friends
  98 of 196 people found this review helpful
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• We've worked with Diane on many cruises

  Reviewed By Will - Boca Raton, FL | Traveled to World Cruise ~ Other
  We have worked with Diane on a lot of cruises - all on Holland America. She has always been so helpful and spot on with follow-ups. We've not had many problems while travelling but feel secure in knowing that she is there to help us if we do.
  
  I would recommend this agent to my family and friends
  56 of 113 people found this review helpful
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• Cruise to Arctic Circle

  Reviewed By Dennis - Miami, FL | Traveled to Arctic Ocean ~ At Sea ~ At Sea
  As always, Diane is a caring, reliable, and responsive cruise consultant who is very knowledgeable about Holland America itineraries. We can and have recommended her highly for her professionalism and personal attention. We plan to continue to avail ourselves of her expertise and high quality service in the future.
  I would recommend this agent to my family and friends
  76 of 154 people found this review helpful
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• Seabourn Cruise Booking

  Reviewed By Elsie - Little Neck | Traveled to Europe
  Excellent as usual. Did a great job helping us book the cruise! Thanks for the great work. Made everything super easy.
  
  I would recommend this agent to my family and friends
  56 of 115 people found this review helpful
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• Great Advisor

  Reviewed By Anna - Miami Beach | Traveled to Norway ~ Europe
  Perfect. I couldn't have bee happier with her advice and service
  
  I would recommend this agent to my family and friends
  54 of 111 people found this review helpful
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• YOU ASKED

  Reviewed By Warren - Madison, WI | Traveled to Danube ~ On the River ~ At Sea
  One of the most proffesional agents I have ever worked with
  I would recommend this agent to my family and friends
  76 of 155 people found this review helpful
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• Agent Review

  Reviewed By Jacquelyn - Bend | Traveled to Caribbean
  Terrific. She is friendly, professional, helpful with all aspects of my cruise. Even the silly questions or what I consider dumb questions that I sure she heard a thousand times. I’ll email or call her and she will answer that day or the next day. I’ve worked with her for a few years now and I wouldn’t change a thing. As you can tell I love working with her.
  I would recommend this agent to my family and friends
  93 of 189 people found this review helpful
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• so-so

  Reviewed By Sonia - Carmel, CA | Traveled to Caribbean
  Felt a little disappointed.
  I would recommend this agent to my family and friends
  90 of 183 people found this review helpful
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• Travel Wiz

  Reviewed By Kimberly - Coventary | Traveled to World Cruise ~ Other
  I love working with Diane. We've become friends and I look forward to working with her on my next adventure.
  
  I would recommend this agent to my family and friends
  55 of 118 people found this review helpful
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• Mighty fine!

  Reviewed By Earl - Round Rock, TX | Traveled to Scandinavia ~ Europe
  Diane was just wonderful in getting us to and from all of our places in our cruise and trip itinerary. We travel with assurance that all has been well thought out in advance. We like to travel stress free, so we tend to fret over flight layovers that we consider to be too tight or too short. She works with us to find flight connections that are work for our temperament and walking ability. We will be making our travel arrangements with her again!
  
  I would recommend this agent to my family and friends
  55 of 118 people found this review helpful
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• Detailed Planning and Insights

  Reviewed By Karen - Park City, UT | Traveled to Rhine River ~ On the River ~ At Sea
  I contacted Diane while trying to decided between several different trips. She helped me weigh my options from both the price-point perspective, and based upon additional insights into the different cruise lines and ships and their respective ‘shipboard cultures’. Once we settled on a cruise, she helped to arrange all of the details for an amazing trip from start to finish. I look forward to working with Diane to plan future adventures.
  
  I would recommend this agent to my family and friends
  51 of 110 people found this review helpful
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• Helpful

  Reviewed By Antoinette - Lakewood | Traveled to Danube ~ On the River ~ At Sea
  Diane was very helpful in planning, booking and handling many details. Always available to answer questions
  
  I would recommend this agent to my family and friends
  52 of 114 people found this review helpful
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