Michelle Boots, Cruise Consultant
mboots@cruisespecialists.com
Michelle brings over 20 years of cruise industry experience to Cruise Specialists. During her extensive career she has had the opportunity to sail aboard Princess Cruises, Holland America Line, Crystal Cruises, Celebrity Cruises, Seabourn and ...view more Cunard. Michelle enjoys working very closely with each of her clients to ensure their cruise experience is the best it can possibly be. Her attention to detail and willingness to take time and go the extra mile, coupled with her knowledge makes her an exceptional cruise agent. Michelle loves knowing that she succeeds in making client dreams come true. view less
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Bonnie Childs, Cruise Consultant, Accredited Cruise Counselor
bchilds@cruisespecialists.com
Bonnie joined the Cruise Specialists team in September, 1997 though she has been living and selling luxury travel since 1989. She takes advantage of opportunities to experience the products she promotes such as being ...view more a Virtuoso "Voyager Club" cruise host with her husband Skip, something she has done several times during her years at Cruise Specialists. Some of her latest adventures have taken her to the Middle East including Israel, she has traveled through the Suez Canal visiting Petra and most recently cruised the fjords of Norway. In addition Bonnie has sailed through the Panama Canal, visited Europe, Australia, New Zealand and parts of Asia with more destinations in her future. Bonnie specializes in planning cruises with the luxury lines such as Crystal, Regent, Seabourn and Silversea and enhances their products with the added amenities offered by our association with Virtuoso. No wonder Bonnie says she loves working at Cruise Specialists! view less
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Lynne Cox, Cruise Consultant
lcox@cruisespecialists.com
Lynne was certain that she wanted a career in the travel world and focused her college studies on hospitality and tourism. She gained her cruise experience by making group arrangements for conventions and had the ...view more opportunity to travel on the ships as a group escort. That expertise lead her to Cruise Specialists where Lynne developed group and incentive business and took care of the myriad of details involved in successful group travel. As an individual cruise consultant Lynne looks forward to sharing the enthusiasm and excitement she has for travel directly with her passengers. view less
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Debra Dickerson, Cruise Consultant
ddickerson@cruisespecialists.com
Debra brings 12 years of travel and cruise experience to Cruise Specialists. A parent herself, Debra is an expert at arranging family travel and is particularly familiar with Walt Disney Attractions and Hawaii. Debra's upbeat ...view more personality serves her well when working with large groups and meetings and her attention to detail and can-do attitude make her a favorite among all her clients. view less
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Mary Ellsworth, Cruise Consultant
mellsworth@cruisespecialists.com
While growing up in Hawaii, Mary developed a love of fun and sunshine and saw first hand, the impact of the tourism and hospitality industry. Since joining the travel industry in 1992, Mary has followed ...view more her passion working for tour companies, hotels and cruise lines, in addition to travel agencies. In all of these environments, Mary’s number one priority has been customer service. She makes it a point to exceed the expectations of her clients.
Mary enjoys cruising and has had the opportunity to sail on a variety of ships. Her travels have taken her around the Pacific Rim including South America, Mexico, Indonesia, Australia, New Zealand, Korea and Japan. Her love of the sun has also drawn her to the islands of the Caribbean. Mary’s clients know that she will handle their vacation plans with attention to detail and all the experience that she has gained from each travel position. view less
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Lynn Dee King, Cruise Consultant
lking@cruisespecialists.com
Lynn Dee King combines her customer service skills and years of experience in travel planning when creating the perfect vacation for her clients. She has cruised on Regent Seven Seas Cruises, Celebrity Cruises, Princess Cruises, ...view more Norwegian Cruise Line, Crystal Cruises and escorted groups on Holland America Line. Her travels encompass Europe, China, Mexico, Canada, South America and Alaska giving her firsthand knowledge of the areas the cruise ships frequent. Lynn Dee's many years of living in Hawaii also make her a great resource for travel ideas in the 50th State. Lynn Dee's client-focused attitude helps her support our company mission of delighting the customer, one travel experience at a time. view less
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Joe Lucero, Cruise Consultant
jlucero@cruisespecialists.com
Joe Lucero has been helping clients with their cruise arrangements for more than 10 years. He has cruised on many of the luxury cruise lines, including Silversea, Crystal, Seabourn and Regent Seven Seas. His travels ...view more have taken him to Japan, Singapore, India, England, France, Ireland, Scotland, French Polynesia, Malaysia, Thailand, Hong Kong and the Maldives. Joe maintains a thorough knowledge of the cruise industry and makes certain that his clients benefit from that knowledge. He is experienced in dealing with all aspects of your cruise travel and he will strive to make your experience with Cruise Specialists seamless and easy. He has a proven track record of exceptional customer service and satisfaction. Joe is very excited to be a part of the Cruise Specialists team and waiting to hear from you! view less
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Lisa Monticello, Cruise Consultant
lmonticello@cruisespecialists.com
Lisa comes to Cruise Specialists with 20 years in the Travel Industry selling cruises and working in hospitality. Once she started in the Cruise Industry Lisa realized quickly that this is where her passion lies. ...view more She has been lucky enough to travel to many destinations around the globe including Alaska, Europe, Hawaii, Mexico and the Caribbean. Lisa takes pride in sharing her knowledge and experience with her clients. She enjoys creating personal relationships while offering the professional service that each one deserves. view less
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Shannon Nelson, Cruise Consultant
snelson@cruisespecialists.com
Shannon brings 20 years of travel planning experience to Cruise Specialists. Her attention to detail and meticulous preparations enable her to match her clients with the cruise that is right for them. Shannon combines a ...view more personal interest in wine and food with cruise experiences to food/wine destinations or food and wine-themed voyages. She believes that in order to experience a region, it’s important to experience the local food and wine. Shannon is also adept at working with family groups and active travelers and she puts in the extra effort to make certain that their vacations meet a variety of needs. view less
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Bridgett Quinn, Cruise Consultant
bquinn@cruisespecialists.com
Bridgett has been in the travel industry for 12 years, five of which were spent working onboard Holland America Line ships as Cruise Staff and Guest Relations Supervisor. She was fortunate enough to be ...view more selected to work onboard the 2003 Grand World Voyage and has visited 6 out of the 7 continents during her travels. After leaving ship life, she became a flight attendant for Alaska Airlines for a few years and finally settled in with Cruise Specialists in 2008. Bridgett has definitely “been there, done that”! During her career, she has had the opportunity to sail on Crystal, Silversea, Oceania, Holland America Line, Princess and Celebrity and looks forward to helping you plan your perfect vacation! view less
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Diane Ritchey, Cruise Consultant
dritchey@cruisespecialists.com
With 30 years experience in the travel industry, Diane has had a chance to explore its many diverse aspects including adventure travel, leisure and executive corporate travel. Along the way she discovered her passion - ...view more selling cruise adventures. Diane’s pleasure in working with people throughout the world, helping with their travel needs is a good fit with Cruise Specialists. She appreciates the company’s commitment to the high touch way of doing business and makes certain that each client receives her full attention. Her personal travels have taken her to 25 countries including all of Western Europe, the Caribbean, Mexico, Fiji, Japan, and most of the US, including Hawaii and Alaska. view less
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Kelli Surdell, Cruise Consultant
ksurdell@cruisespecialists.com
Kelli graduated from the University of Wisconsin with a BA in Mass Communications and fell in love with travel after working in Fortaleza, Brazil for the Secretary of Tourism Development in CEARA. For over ...view more 15 years her focus has been on luxury cruise vacations which has offered her the chance to sail aboard Crystal, Regent, Seabourn, SeaDream, Silversea, Oceania, Holland America, Celebrity, Windstar, Viking River and Princess. Kelli has sailed on all of Regent Seven Seas ships with 82 days sailed. Her experiences have taken her to Alaska, Bermuda, Caribbean, Panama Canal, Mexican Riviera, Mediterranean, Canada & New England, South Pacific, China and Poland. Kelli is a Certified Regent Seven Seas Cruise Consultant and a Crystal Cruise Expert. Kelli is also a 2010 SEA Award Winner (Sales Excellence Achievement ), and is excited to be a member of the team here at Cruise Specialists and looks forward to assisting you. view less
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Gayle Takashima, Cruise Consultant
gtakashima@cruisespecialists.com
Gayle has been in the cruise industry for close to 20 years and continues to expand her knowledge of products and destinations. Sailing as an escort for Virtuoso she has recently cruised in Asia ...view more and the Mediterranean. She has also sampled the river cruise experience and encourages her clients to “sail” through Europe’s heartland. Gayle is very familiar with both the Caribbean and Alaska including Alaska CruiseTours. Not to overlook the shore experience component, Gayle traveled aboard the Rocky Mountaineer railway in Canada which combines with the Alaska cruise product. Gayle has been honored with customer service awards and prides herself on maintaining a commitment to excellence in all her client relationships. Gayle particularly enjoys working with the first time cruiser. view less
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Carol Terhune, Cruise Consultant
cterhune@cruisespecialists.com
Carol Terhune has been selling luxury cruises for over 20 years. During this time, she has traveled to Alaska, the Caribbean, Europe, Hawaii, China and her favorite destination of all, Tahiti. Her cruise experiences encompass ...view more the major cruise lines, Regent Seven Seas Cruises, Crystal Cruises, Holland America Line, Princess Cruises, Oceania, Celebrity, Seabourn and Cunard. In addition Carol has also sailed on Viking River Cruises and Star Clippers. Carol is always up for a new adventure and her enthusiasm is contagious. Her vast experience enables her to anticipate and handle all the little things that make for a perfect cruise vacation. This attention to detail and the quality of service she provides is one of the primary reasons her clients think Carol is the best! Carol is eagerly anticipating many more years in the cruise industry. view less
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Dan Twomey, Cruise Consultant
dtwomey@cruisespecialists.com
Dan comes to Cruise Specialists after many years of cruise industry experience. Dan credits his love of travel to his father, an Irishman, who instilled in him the culture of his native country. Since then ...view more he has expanded his travel experiences to include the countries of the Western Mediterranean, as well as Mexico, Caribbean, Hawaii, Tahiti and Alaska. During his career his travels have taken him aboard Regent Seven Seas Cruises, Crystal Cruises, Holland America Line and Princess Cruises. Dan's passion for travel and upbeat attitude helps provide clients with a wonderful experience from beginning to end. He looks forward to assisting clients with all their travel needs for many years to come. view less
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Sharon Whiting, Cruise Consultant
swhiting@cruisespecialists.com
After graduating from the University of California at Berkeley with a degree in linguistics, Sharon Whiting began her travel career with a very challenging assignment – assisting with the reservations for the first group of ...view more women to climb in the Himalayas. Since then she has spent more than 20 years working as a corporate and vacation travel specialist. Sharon’s travel preferences revolve around Europe and there’s little of it she hasn’t seen. She’s traveled in Spain, Italy, Germany, England, France, the Netherlands plus enjoyed a full nine months in Vienna indulging her love of classical music. Sharon has cruised in the Caribbean, along the Mexican Riviera, to Alaska as well as explored Hawaii by ship. Sharon’s clients can depend on her experience and patience in searching out the right travel choices for their needs. view less
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Tom Baumann, President, Travel Leaders Leisure Group
tbaumann@cruisespecialists.com
Tom Baumann is president of Travel Leaders Leisure Group, part of Travel Leaders Group, a North American travel company that includes over 1,500 company-owned and franchised travel agencies in Canada and the United States. ...view more Tom is responsible for the operations, sales, marketing and overall growth of the Travel Leaders Leisure Group company-owned operations including All Aboard Travel, Cruise Specialists, CruiseDeals.com, Cruise Holidays, Partners In Travel, Luxury Travel Network, SinglesCruise.com and wholly-owned Travel Leaders leisure travel locations. During his tenure, Travel Leaders Group’s wholly-owned locations vaulted into the top 10 of all U.S.-based travel companies thanks in part to the many contributions of his operation. Tom’s enthusiasm for travel and cruising have taken him around the world and drives his passion for building the travel brands in his division. He especially enjoys joining the Cruise Specialists clients on the Grand and World cruise voyages throughout the year and tries to make as many of these events as possible to spend time with our valued clients. view less
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Janet Lanterman, Founder
jlanterman@cruisespecialists.com
Janet Olczak-Lanterman founded Cruise Specialists Inc. in 1987 after sailing for many years as a registered nurse for major cruise lines. The company has grown from a one-person operation to an office of over forty ...view more dedicated professionals. Janet has been quoted as an expert in the cruise industry in many national publications such as Condé Nast Traveler, Travel Agent Magazine, National Geographic Traveler and Voyage magazine. Janet also remains an active leader in the on-going life of the company and the cruise industry. view less
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Greg Nacco, Vice President
gnacco@cruisespecialists.com
With over 22 years experience as Vice President of Golden Bear Travel, Greg Nacco is an outstanding choice to head up Cruise Specialists. Greg oversaw Marketing, Sales and Product Development of the hugely successful Mariner ...view more Club and anticipates contributing his knowledge and expertise to fuel the next phase of Cruise Specialists’ growth. Greg’s love of travel has placed him aboard many of the finest luxury cruise lines and has taken him all over the world…from hiking The Great Wall of China to crawling underneath the Great Pyramids of Giza…from the beaches of Tahiti to the plains of Kenya… from crossing the Atlantic to running through the towns and villages of Europe. His favorite travel experience was hiking and running along the Inca Trail to Machu Picchu on his honeymoon! As committed as Greg is to the cruise industry and its potential, he’s also a devoted Dad, works at Camp Okizu with children suffering from cancer and finds time (and energy) to run 100-mile endurance races. view less
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Susan Rios, Manager
srios@cruisespecialists.com
Susan’s passion for the cruise industry began when she spent a few years working in the gift shops aboard various ships. After a time she left life at sea, but not the cruise industry continuing ...view more to work as a Cruise Consultant and Director of Reservations for a large cruise company. Susan finds the experience of having worked both onboard ships as well as in the head office of a cruise line is invaluable in knowing how to accomplish what a client needs. She considers herself fortunate to have cruised extensively with her husband and two children to Europe, China, the South Pacific, Alaska, the Caribbean, and Mexico and anticipates many more cruise vacations. Susan is delighted to bring all of her experiences together at Cruise Specialists. view less
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Cheryl Smiley, Certified Travel Counselor, Manager
csmiley@cruisespecialists.com
Since 1976 Cheryl has been traveling the world. She has cruised on a wide variety of ships and is familiar with ports worldwide. From river boats to megaships, Cheryl knows that the perfect cruise is ...view more one that is well-planned and that meets the traveler’s every expectation. Cheryl’s management background enables her to oversee the cruise agents’ duties with the goal of providing outstanding customer service to Cruise Specialists clients. Her extensive travel experience makes her the perfect choice to work with our sales staff to identify unique cruise opportunities and values for our clients. view less
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