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Our Experts

Michelle Boots, Cruise Consultant

Michelle brings over 20 years of cruise industry experience to Cruise Specialists. During her extensive career she has had the opportunity to sail aboard Princess Cruises, Holland America Line, Crystal Cruises, Celebrity Cruises, Seabourn and ...view more
Michelle Boots
Bonnie Childs, Cruise Consultant, Accredited Cruise Counselor

Bonnie joined the Cruise Specialists team in September, 1997 though she has been living and selling luxury travel since 1989. She takes advantage of opportunities to experience the products she promotes such as being ...view more
Bonnie Childs
Lynne Cox, Cruise Consultant

Lynne was certain that she wanted a career in the travel world and focused her college studies on hospitality and tourism. She gained her cruise experience by making group arrangements for conventions and had the ...view more
Lynne Cox
Debra Dickerson, Cruise Consultant

Debra brings 12 years of travel and cruise experience to Cruise Specialists. A parent herself, Debra is an expert at arranging family travel and is particularly familiar with Walt Disney Attractions and Hawaii. Debra's upbeat ...view more
Debra Dickerson
Mary Ellsworth, Cruise Consultant

While growing up in Hawaii, Mary developed a love of fun and sunshine and saw first hand, the impact of the tourism and hospitality industry. Since joining the travel industry in 1992, Mary has followed ...view more
Mary Ellsworth
Lynn Dee King, Cruise Consultant

Lynn Dee King combines her customer service skills and years of experience in travel planning when creating the perfect vacation for her clients. She has cruised on Regent Seven Seas Cruises, Celebrity Cruises, Princess Cruises, ...view more
Lynn Dee King
Joe Lucero, Cruise Consultant

Joe Lucero has been helping clients with their cruise arrangements for more than 10 years. He has cruised on many of the luxury cruise lines, including Silversea, Crystal, Seabourn and Regent Seven Seas. His travels ...view more
Joe Lucero
Lisa Monticello, Cruise Consultant

Lisa comes to Cruise Specialists with 20 years in the Travel Industry selling cruises and working in hospitality. Once she started in the Cruise Industry Lisa realized quickly that this is where her passion lies. ...view more
Lisa Monticello
Shannon Nelson, Cruise Consultant

Shannon brings 20 years of travel planning experience to Cruise Specialists. Her attention to detail and meticulous preparations enable her to match her clients with the cruise that is right for them. Shannon combines a ...view more
Shannon Nelson
Bridgett Quinn, Cruise Consultant

Bridgett has been in the travel industry for 12 years, five of which were spent working onboard Holland America Line ships as Cruise Staff and Guest Relations Supervisor. She was fortunate enough to be ...view more
Bridgett Quinn
Diane Ritchey, Cruise Consultant

With 30 years experience in the travel industry, Diane has had a chance to explore its many diverse aspects including adventure travel, leisure and executive corporate travel. Along the way she discovered her passion - ...view more
Diane Ritchey
Kelli Surdell, Cruise Consultant

Kelli graduated from the University of Wisconsin with a BA in Mass Communications and fell in love with travel after working in Fortaleza, Brazil for the Secretary of Tourism Development in CEARA. For over ...view more
Kelli Surdell
Gayle Takashima, Cruise Consultant

Gayle has been in the cruise industry for close to 20 years and continues to expand her knowledge of products and destinations. Sailing as an escort for Virtuoso she has recently cruised in Asia ...view more
Gayle Takashima
Carol Terhune, Cruise Consultant

Carol Terhune has been selling luxury cruises for over 20 years. During this time, she has traveled to Alaska, the Caribbean, Europe, Hawaii, China and her favorite destination of all, Tahiti. Her cruise experiences encompass ...view more
Carol Terhune
Dan Twomey, Cruise Consultant

Dan comes to Cruise Specialists after many years of cruise industry experience. Dan credits his love of travel to his father, an Irishman, who instilled in him the culture of his native country. Since then ...view more
Dan Twomey
Sharon Whiting, Cruise Consultant

After graduating from the University of California at Berkeley with a degree in linguistics, Sharon Whiting began her travel career with a very challenging assignment – assisting with the reservations for the first group of ...view more
Sharon Whiting
Janet Lanterman, Founder

Janet Olczak-Lanterman founded Cruise Specialists Inc. in 1987 after sailing for many years as a registered nurse for major cruise lines. The company has grown from a one-person operation to an office of over forty ...view more
Janet Lanterman
Susan Rios, Manager

Susan’s passion for the cruise industry began when she spent a few years working in the gift shops aboard various ships. After a time she left life at sea, but not the cruise industry continuing ...view more
Susan Rios
Cheryl Smiley, Certified Travel Counselor, Manager

Since 1976 Cheryl has been traveling the world. She has cruised on a wide variety of ships and is familiar with ports worldwide. From river boats to megaships, Cheryl knows that the perfect cruise is ...view more
Cheryl Smiley
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Open Quote  Debra Dickerson is the most outstanding travel person that I have ever worked with. Her accuracy, quality of service, promptness, professionalism, and attention to detail are second to none; she's the best. Debra remembers all of the travel details that are unique to us and provides the best counsel and advice whenever we have questions. Lastly, she is budget conscious, recommending ways to save us money. Cruise Specialists and Debra's cruise prices are typically a lot less expensive than any other sources. Debra Dickerson is the best! Closed Quote
Bruce and Nancy Everstine
Open Quote  Our Cruise Consultant Lisa Monticello is professional, knowledgeable, and very personable. She is like a cheerful, patient, helpful friend! We have also thoroughly enjoyed Deirdre Irlam as our Voyage Ambassador numerous times. She is very caring, organized, personable and a great representative for Cruise Specialists. We have enjoyed taking the Cruise Specialists half-day excursions! Closed Quote
Patricia and John Anderson
Open Quote  (Voyage Hosts) Lynn & Buddy are beautiful people – inside and out! Diane has been a terrific advisor, but more importantly – a friend. She has remained patient and kind as I considered every option under the sun. Remarkable woman! I feel like she’s ‘family.’ Closed Quote
Judith & Harold Pryor
Open Quote  Cruise Specialists and Kelli Surdell were excellent! This was our first time using Cruise Specialists, which was recommended to us by Condé Nast magazine. We have since booked two more cruises, and recently referred some friends of ours. Kelli was always very helpful in helping us plan and book our cruise. She also was very patient with us on some last minute changes to our airfare. We look forward to a long relationship with Cruise Specialists.

p.s. We also love receiving the informative newsletters and brochures. We have booked all our cruises as a result of the very informative info. Thank you. Closed Quote
Robert and Linda Stec
Open Quote  One could not ask for a more devoted representation for their organization than the Cruise Specialists onboard escorts. It was a pleasure to work with all of them. Closed Quote
Marcie Loebensberg
Open Quote  We tell everyone we meet who talks about cruising that Cruise Specialists is the BEST out there! We have signed up for the 2013 World Cruise and while on this one, we talked four more couples into going! No one seems to compare with your itinerary on HAL and when you add in all the ‘extras’ that CS gives, it’s unbeatable combination. Thank you for continuing to be number one! Closed Quote
Mrs. Norma Wilson and Mr. Coy Clark
Open Quote  My experience on the recent Holland America world cruise with Cruise Specialists was the best thing that ever happened to me! I got to explore the world, see new cultures, become more compassionate and self-confident, and learn more about myself. I even met my soul mate and am now engaged to be married! As a 40 year old cruiser, I definitely encourage other younger travelers to embark on a world cruise while they are healthy and physically able to participate in all the shore excursions and adventures that are available on a world cruise itinerary! Closed Quote
Alex Johnson
Open Quote  Being a Cruise Specialists client feels like you are part of their family. Through the years, I have developed personal relationships with my agent, the onboard escorts, and the entire Cruise Specialists team and know they will put together a great cruise experience for me every time. Closed Quote
Alan Hesdorffer
Open Quote  The staff at Cruise Specialists are not only friendly and great to work with, but they get back to me right away with any questions or concerns I may have about my upcoming cruise vacation. Closed Quote
Waldo Beebe
Open Quote  We have known Cruise Specialists escorts Kevin LaGraff and Susan Atkins since 2003. Their knowledge of ports and their advice regarding shore excursions is excellent. Closed Quote
Mr. and Mrs. Mike Kinne
Open Quote  Our experience with Cruise Specialists has been on Holland America Grand World Voyages. Excellent Service is another name for Cruise Specialists. The service starts with a "person" answering the telephone. Our Cruise Consultant is knowledgeable, efficient, and with good closure. The cruise escorts are excellent sources of information and guidance during the cruise. The amenities package is generous, and the price of the cruise is competitive. We have been very pleased with the Cruise Specialists service. Closed Quote
Dolores and William Ranck
Open Quote  I love doing business with Cruise Specialists – I wish I had been in touch with your company years ago. I was extremely pleased with your services and so happy to have met Debra. She is so easy to work with, and now feels like an old friend. I am anxious to get started planning my next voyage! Closed Quote
Diane Love
Open Quote  Having Cruise Specialists escorts gave us a definitely personalized attachment to the cruise, and we loved the ‘extras’, like the CS tours. The special ‘gifts’ were wonderful. The windbreakers were particularly welcome. As usual, we were totally pleased with Cruise Specialists. Thanks for everything. Closed Quote
Edward and Janet B.
Open Quote  This was my first experience both with a long term cruise and with Cruise Specialists and I loved it all, and certainly want to do it again in the future. It was a pleasure to meet and have the escorts! Closed Quote
Sheila Klein
Open Quote  It is nice to work with Cruise Specialists because they are warm, helpful, attentive and very professional. They make cruising a real pleasure. Closed Quote
Jim and Irene Baughman