Your Privacy Rights

We want to make your experience online satisfying and safe. We want to provide you with the means to control your privacy and give you a way to voice questions or concerns you may have.

Information is collected from you to make it easier and more rewarding for you to use our services. By knowing customer preferences, services and special offerings can be tailored to provide superior levels of convenience. Depending on the service you are accessing, you could be asked at various times to provide information such as your name, email address or information about what you like and do not like. On other occasions when we provide items for purchase online, we may request your credit card number to conclude the transaction or your mailing address to insure proper delivery. Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from children.

What Information Do We Collect?
We collect information in several different ways. We collect:
  • The domain name of visitors to our Web pages,
  • the e-mail addresses of those visitors who volunteer them,
  • user-specific information on the pages visitors access, and information such as survey information,
  • postal address, telephone numbers and site registrations that you provide voluntarily.
Like many other commercial websites, our websites may employ a standard technology called a "cookie" to collect information about how our site is used.

Who Is Collecting the Information?
The information that you provide is collected by this Company. We are a part of Travel Leaders Leisure Group, LLC a division of Minneapolis-based Travel Leaders Group, LLC.

How the Information Is Used?
We use the information that we collect to understand your preferences and history. With this information we can tailor our services and special offerings to provide superior levels of convenience and service on a one-to-one basis. We also use the collected information to improve the design of our Web pages.

We will not transfer information to competitors. Information about your preferences is only used to help us understand the products and services that might be attractive to you. If you provide us with your e-mail address, we may occasionally send you e-mail offers, informing you about products and services. If you provide us with your e-mail address, we will send you weekly e-mail offers, informing you about products and services. These offers may be based on information you provided us in your responses to our surveys and on your history with us as a customer.

Information Distribution
Although unlikely, we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the appropriate documentation.

Other companies which place advertising on our site may collect information about you when you view or click on their advertising or content through the use of cookies. Due to the way the Internet technically operates, we cannot control this collection of information. You should contact these advertisers or content providers if you have any questions about their use of the information they collect.

There may be links that will let you leave our site. We do not control the links or their sites and we are not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link does not imply endorsement of the site. The use and/or privacy provided by the operator of a linked site as to any information you provide in accessing a linked site is in no way subject to our privacy policy. Each linked site may have its own policy that could differ considerably from our policy, or the linked site may not display any privacy policy at all. In any case, even though a linked site is accessed through our site, we cannot be responsible for any use that a linked site may make of your information.

Declining Offers
If you do not want to receive posted or e-mail offers from us or from our partners, please let us know by visiting our Web site to unsubscribe online or by sending us an e-mail message to mail@cruisespecialists.com telling us that you do not want to receive offers. Our e-mailed offers also include instructions for unsubscribing. If you want to be removed from our postal mailing list, please provide us with your complete name and address, and allow 4-6 weeks for processing purposes.

What Kind of Security Procedures Are in Place to Protect the Loss, Misuse or Alteration of Information Under the Company's Control?
We operate secure data networks protected by industry standard firewall, malware filtering and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. Any particularly sensitive information, such as a customer's credit card number, is encrypted prior to transmission.

How You Can Correct Any Inaccuracies in the Information
You have the ability to access and edit the personal information that you have provided to us. To update the information retained about you, or to deactivate your account, please contact us at mail@cruisespecialists.com

Your Acceptance of These Terms
By using this site, you agree to our Privacy Policy. We may also change the Policy from time to time, so please be sure to visit this site often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

Revised 2014
Book online or work with one of our cruise experts at no charge!
Open Quote  Debra Dickerson is the most outstanding travel person that I have ever worked with. Her accuracy, quality of service, promptness, professionalism, and attention to detail are second to none; she's the best. Debra remembers all of the travel details that are unique to us and provides the best counsel and advice whenever we have questions. Lastly, she is budget conscious, recommending ways to save us money. Cruise Specialists and Debra's cruise prices are typically a lot less expensive than any other sources. Debra Dickerson is the best! Closed Quote
Bruce and Nancy Everstine
Open Quote  Our Cruise Consultant Lisa Monticello is professional, knowledgeable, and very personable. She is like a cheerful, patient, helpful friend! We have also thoroughly enjoyed Deirdre Irlam as our Voyage Ambassador numerous times. She is very caring, organized, personable and a great representative for Cruise Specialists. We have enjoyed taking the Cruise Specialists half-day excursions! Closed Quote
Patricia and John Anderson
Open Quote  (Voyage Hosts) Lynn & Buddy are beautiful people – inside and out! Diane has been a terrific advisor, but more importantly – a friend. She has remained patient and kind as I considered every option under the sun. Remarkable woman! I feel like she’s ‘family.’ Closed Quote
Judith & Harold Pryor
Open Quote  Cruise Specialists and Kelli Surdell were excellent! This was our first time using Cruise Specialists, which was recommended to us by Condé Nast magazine. We have since booked two more cruises, and recently referred some friends of ours. Kelli was always very helpful in helping us plan and book our cruise. She also was very patient with us on some last minute changes to our airfare. We look forward to a long relationship with Cruise Specialists.

p.s. We also love receiving the informative newsletters and brochures. We have booked all our cruises as a result of the very informative info. Thank you. Closed Quote
Robert and Linda Stec
Open Quote  One could not ask for a more devoted representation for their organization than the Cruise Specialists onboard escorts. It was a pleasure to work with all of them. Closed Quote
Marcie Loebensberg
Open Quote  We tell everyone we meet who talks about cruising that Cruise Specialists is the BEST out there! We have signed up for the 2013 World Cruise and while on this one, we talked four more couples into going! No one seems to compare with your itinerary on HAL and when you add in all the ‘extras’ that CS gives, it’s unbeatable combination. Thank you for continuing to be number one! Closed Quote
Mrs. Norma Wilson and Mr. Coy Clark
Open Quote  My experience on the recent Holland America world cruise with Cruise Specialists was the best thing that ever happened to me! I got to explore the world, see new cultures, become more compassionate and self-confident, and learn more about myself. I even met my soul mate and am now engaged to be married! As a 40 year old cruiser, I definitely encourage other younger travelers to embark on a world cruise while they are healthy and physically able to participate in all the shore excursions and adventures that are available on a world cruise itinerary! Closed Quote
Alex Johnson
Open Quote  Being a Cruise Specialists client feels like you are part of their family. Through the years, I have developed personal relationships with my agent, the onboard escorts, and the entire Cruise Specialists team and know they will put together a great cruise experience for me every time. Closed Quote
Alan Hesdorffer
Open Quote  The staff at Cruise Specialists are not only friendly and great to work with, but they get back to me right away with any questions or concerns I may have about my upcoming cruise vacation. Closed Quote
Waldo Beebe
Open Quote  We have known Cruise Specialists escorts Kevin LaGraff and Susan Atkins since 2003. Their knowledge of ports and their advice regarding shore excursions is excellent. Closed Quote
Mr. and Mrs. Mike Kinne
Open Quote  Our experience with Cruise Specialists has been on Holland America Grand World Voyages. Excellent Service is another name for Cruise Specialists. The service starts with a "person" answering the telephone. Our Cruise Consultant is knowledgeable, efficient, and with good closure. The cruise escorts are excellent sources of information and guidance during the cruise. The amenities package is generous, and the price of the cruise is competitive. We have been very pleased with the Cruise Specialists service. Closed Quote
Dolores and William Ranck
Open Quote  I love doing business with Cruise Specialists – I wish I had been in touch with your company years ago. I was extremely pleased with your services and so happy to have met Debra. She is so easy to work with, and now feels like an old friend. I am anxious to get started planning my next voyage! Closed Quote
Diane Love
Open Quote  Having Cruise Specialists escorts gave us a definitely personalized attachment to the cruise, and we loved the ‘extras’, like the CS tours. The special ‘gifts’ were wonderful. The windbreakers were particularly welcome. As usual, we were totally pleased with Cruise Specialists. Thanks for everything. Closed Quote
Edward and Janet B.
Open Quote  This was my first experience both with a long term cruise and with Cruise Specialists and I loved it all, and certainly want to do it again in the future. It was a pleasure to meet and have the escorts! Closed Quote
Sheila Klein
Open Quote  It is nice to work with Cruise Specialists because they are warm, helpful, attentive and very professional. They make cruising a real pleasure. Closed Quote
Jim and Irene Baughman