Until cruising returns, one of the best international travel options is staying at an all-inclusive resort in Mexico or the Caribbean. Cruise Specialists can help you select a resort that is following health and safety best practices, and you’ll feel totally pampered while being in a secure environment.
As part of our company-wide efforts to speak from experience and arm our clients with the best knowledge possible, as well as to reaffirm our commitment to a key destination such as Mexico, several senior leaders from Cruise Specialists’ parent company, Internova Travel Group, recently traveled to Cancun for meetings with key partners.
Cancun is one of the most well-connected destinations in North America since the start of the pandemic. There are direct flights from over 30 major cities in the United States and Canada. More than 1.5 million American tourists have visited the region since it re-opened for tourism in June 2020.
The executives met with key airline, hotel and tourism partners Palace Resorts, Quintana Roo Tourism, Aeroméxico and Delta Air Lines. Their investment to travel to Mexico and meet in person with leadership teams from our partners sent a strong message about our commitment to re-build tourism to Mexico.
Travel companies such as Internova, and in turn, Cruise Specialists, now play more of an important role than ever in helping people decipher the complexities of travel today.
The level of care and cleanliness at the airport, on the flights, with transportation to and at The Grand at Moon Palace Cancun was consistent and exceeded expectations. Our partners were receptive hosts and one of our executives reported back, saying, “Seeing the positive reaction of travelers visiting Cancun gave us hope about the recovery of the travel industry.”
Personal Insight from One Executive
Internova executives stayed at The Grand at Moon Palace Cancun. Here is one review regarding the health and safety protocols being followed at the resort, from one of our company’s marketing leaders:
“Throughout my stay every employee was wearing a mask. Upon arrival at the hotel I was offered hand sanitizer, they sprayed and wiped my bags, had me walk through a shoe disinfectant, took my temperature, measured my blood oxygen levels with a pulse oximeter, and had me complete a health survey. Throughout the hotel were hand sanitizer stations, health and social distance reminder signage, and touch-free options everywhere. Every time a chair, pen or other item was touched by a guest it would be wiped down or replaced before the next use.
“My room was sealed with the Purely Palace door sticker, which was also on my minibar. In the room was a personal health kit with extra masks, hand sanitizer and wipes. They leave rooms empty for 24 hours between checkouts and do deep cleaning with wipes, sprays, steam the mattress and fog the room.
“Every restaurant offered hand sanitizer upon seating and had the choice of sanitized menus, QR code menus, or the Palace app, which had all the menus. Tables were spread out and wait staff all had on masks. Many restaurants offered outdoor seating and there was an extensive 10-page room service menu. There were no self-service restaurants—everything was wait-staff served. By the way, the food was excellent!”
Cruise Specialists is excited to be partnering with Palace Resorts in this key initiative to help restart travel. Our Cruise Consultants have all been cross-trained by Palace representatives and look forward to arranging a completely indulgent Palace Resorts experience for you, where you will be utterly ensconced in a pampering resort experience.
Get to know our Consultants, who can answer your questions about Palace Resorts, here.