by Ralph Grizzle

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Just as the airlines have frequent-flyer programs, the cruise lines have frequent-cruiser programs. In this interview, Victoria Gallegos, a cruise consultant on Regent Seven Seas Voyager, outlines the five tiers of Regent Seven Seas Cruises loyalty program, known as Seven Seas Society. Particularly impressive: Free internet and one hour free phone service after accumulating 21 nights on Regent. 1) Seven Seas Society Member, 4 - 20 nights * Seven Seas Society cocktail reception * Access to Seven Seas Society cruises, including exclusive events ashore * Seven Seas Society savings on select sailings * Personalized newsletter * Access to Online Personal Profile * Communications with advanced access to itineraries and special offers * Upgrade and referral opportunities on select sailings 2) Silver, 21 - 74 nights Everything from Seven Seas Society Member tier PLUS the following items * Complimentary Internet access on board * One hour complimentary phone time per suite * Complimentary pressing on formal and/or informal nights (up to two items per 7-night cruise segment) * Invitation to participate in Seven Seas Society Advisory Board (on select sailings) * Invitations to exclusive Regent cruise and hotel events in select cities 3) Gold, 75 - 199 nights Everything from Seven Seas Society member and Silver tiers PLUS the following items * Priority disembarkation at cruise completion in select ports * Additional two hours of complimentary phone time per suite * Choice of newspaper service from around the world * Complimentary pressing of up to two additional items per 7-night segment * Complimentary upgrade to hardcover of personalized commemorative album at soft cover price on select voyages * Exclusive Gold & Platinum activity aboard or ashore on every sailing * Priority reservations at restaurants and spas 4) Platinum, 200 - 399 nights Everything from Seven Seas Society Member, Silver and Gold tiers PLUS the following items * Complimentary air deviation services (one time per sailing) * Additional six hours of complimentary phone usage per sailing * Complimentary pressing * Complimentary laundry services * Invitation to Customer Advisory Panel (on select sailings) 5) Titanium, 400 + nights Everything from Seven Seas Society Member, Silver, Gold and Platinum tiers PLUS the following items * Complimentary transfers to and from your home to the pier (within a 50 mile radius). OR complimentary transfers from the airport to the pier on embarkation and disembarkation day * Complimentary dry cleaning