Conde Nast Travelers Top Travel Specialist Honor Awarded to Janet Lanterman

For the eleventh year Perrin picked the travel specialists who offer the best blend of expertise, access, and good value.  Cruise Specialists’ Lanterman was recommended for readers to call when planning a world cruise because of her longtime industry insider’s guidance, knowledge of Holland America, Princess and Regent Seven Seas, and ability to arrange unique private shore excursions for their guests in destinations around the world.  

According to Perrin, the world’s top travel planners can turn any trip into a dream trip – and save you money.  Following Lanterman’s industrious lead, Cruise Specialists professionals do this by getting to know a traveler and their individual preferences to match them with the perfect stateroom and customized shore tour experiences, as well as provide value added extras such as a bon voyage gala, onboard hosts, complimentary parties, and personalized jackets and gifts.

“Our entire staff lives and breathes cruising,” said Vice President Greg Nacco.   “But more than that, they understand what it takes to match the right customer to the right cruise, and then enhance that experience with unique offerings and outstanding service before during and after the sale.”

“In 2002, I discovered Cruise Specialists when the agency won the Top Travel Specialist award from Condé Nast Traveler magazine,” said Nanette Galloni, a devoted Cruise Specialists client.  “Three generations of my family are now Cruise Specialists clients as well as a number of friends.  Why?  We receive impeccable individual service from a team of knowledgeable, well-trained professionals who are in tune with our needs and requests.  Calls to Cruise Specialists staffers – real people who obviously love their jobs – are always happy ones.  I’m a great fan of Cruise Specialists and would never look at another agency!”  

“Being a Cruise Specialists client feels like you are part of their family,” explained Alan Hesdorffer, a longtime client who has booked over 20 cruises with the agency.  “Through the years, I have developed personal relationships with my agent, the onboard escorts, and the entire Cruise Specialists team and know they will put together a great cruise experience for me every time.”

According to Tom Baumann, president of Cruise Specialists, this overall loyal sentiment among satisfied clients has helped the luxury cruise agency thrive in an otherwise challenging economic environment. “The high-touch service provided by Janet and the entire Cruise Specialists team often turns our first time clients into lifelong clients and more than that – into friends.”

Each year in her impressive annual Top Travel Specialist list, Perrin picks the travel specialists around the world who offer the best combination of specialized knowledge (based on firsthand travel experience), local connections, user-friendliness, and value for your dollar.  The specialists Perrin recommends undergo a rigorous screening process that includes a 47-question application, sample itineraries, extensive phone interviews, and client references.

Tags: 2010 World Cruise Award, Janet Lanterman, Top Travel Specialist Award

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